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RESOURCES

This page brings together publicly available support services across Aotearoa New Zealand and Hawke’s Bay.

These include national helplines, mental health and wellbeing supports, kaupapa Māori services, NGO providers, and community-based services that may be helpful at different points in life.

For some people, these services may be a first step in finding support, understanding what is needed, or accessing care before or alongside private therapy. They form part of a wider network of support that can be drawn on in different ways depending on your situation.

Alongside these listings, this page will gradually expand over time. You will see buttons for different topics on this page, which will over time be connected with further specific resources, explanations, and curated information. These will be developed progressively and added as the resource section grows.

If you are in immediate distress or at risk, please contact emergency services or one of the crisis support lines listed below.

National support — Aotearoa New Zealand

If you are not able to access local services, or if you would prefer anonymous or immediate support, there are a number of free national services available across Aotearoa New Zealand.

These services offer different forms of support, including listening, guidance, and crisis response.

Need to talk? (1737)

Website: https://1737.org.nz

Call or text: 1737

Available 24 hours a day, 7 days a week. Free and confidential support for anyone feeling stressed, overwhelmed, or needing someone to talk to.

Lifeline Aotearoa

Website: https://www.lifeline.org.nz

Call: 0800 543 354
Free text: 4357

Provides confidential support for people in distress, including emotional support and connection during difficult moments.

Suicide Crisis Helpline (TAUTOKO)

Website: https://www.lifeline.org.nz/services/suicide-crisis-helpline

Call: 0508 TAUTOKO (0508 828 865)

For people who may be thinking about suicide, or those concerned about someone else.

Samaritans

Website: https://www.samaritans.org.nz

Call: 0800 726 666

Provides confidential listening support for people who may be feeling lonely, distressed, or needing someone to talk to.

Depression Helpline

Website: https://depression.org.nz

Call: 0800 111 757
Free text: 4202

Support for people experiencing depression, low mood, or related challenges. Also offers online tools and information.

Anxiety New Zealand

Website: https://anxiety.org.nz

Call: 0800 269 4389

Provides support, education, and resources for people experiencing anxiety, panic, or related difficulties.

Youthline

Website: https://www.youthline.co.nz

Call: 0800 376 633
Free text: 234

Support for young people, including phone, text, and online counselling options.

What’s Up (for children and young people)

Website: https://www.whatsup.co.nz

Call: 0800 942 8787

A free counselling helpline for children and young people.

Healthline

Website: https://www.healthline.govt.nz

Call: 0800 611 116

Free health advice from registered nurses, available 24/7.

Alcohol and Drug Helpline

Website: https://alcoholdrughelp.org.nz

Call: 0800 787 797
Free text: 8681

Confidential support for people experiencing challenges with alcohol or other substances, or for those concerned about someone else.

A note on accessing support

These services are available to support you at different times and in different ways. Some are there for immediate support, while others can help you think through what kind of support might be helpful next.

If you are in immediate danger or require urgent assistance, please contact emergency services:

Call: 111

Local support — Hawke’s Bay (complete directory)

This section includes publicly funded services, NGO providers, kaupapa Māori organisations, and community supports available across Hawke’s Bay. These services form part of a wider support system that people and families may access at different points. For some, they can be a first step in finding support, understanding what is needed, and exploring what level of care may be most helpful before or alongside private therapeutic work.

In some situations, the structure and focus of public or community services means there are natural limits to the depth, continuity, or type of therapeutic work that can be offered. Private systemic therapy can then provide a complementary space where more complex, long-standing, or intergenerational relational and emotional patterns can be explored in greater depth.

Where helpful and with consent, I can also work alongside these services to support a more integrated and coordinated approach across different systems of care.